Do we have a feel for the balance between operational and instructional ICT training? On one hand, there are certain practical things that schools need to know and do in order to get the most from their technology. Sharon has mentioned things like caching to preserve bandwidth, and there are also issues of troubleshooting, basic networking, software installation/configuration, etc.
On the other hand, none of this is worth the time or effort unless they're doing useful things with it. If all they're doing is practicing multiplication tables, we can get them some flashcards and save everyone a lot of time. So the instructional piece -- "now that we have it, how do we make the best possible use of it?" -- also has to play a big role.
I think there was a needs assessment last year. What were the major needs identified? Maybe we can get started on this soon. July seems to be awfully close.
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