Odette MacKenzie's Page

Subject area expertise

Computer Technology - I have Microsoft Certificate MCSA, A+ and Network+ - knowledge of various operating systems and software programs including Microsoft Office
Software Testing - over 3 years
Technical writing - over 5 years
Customer Service - over 20 years of experience

Grade level(s) taught

adult education

Present status

Other

Language(s) you can instruct in

English, French

Number of years teaching experience

1 to 4

Skills & Interests

Skills include computer support (hardware and software), customer service and help desk. I am a certified computer technician that has help students prepare for Microsoft and Comptia A+ and Network+ certification. I have skills that include but not limited to technical writing, software testing and help desk troubleshooting/customer service skills.

My interests include marathon running,sports, travel, crafts music and reading.

If you have done work internationally, where and in what capacity?

I have travelled with Up With People

If you are willing to volunteer, in what area(s):

mentor teaching, technology support, workshop facilitation, only interested in receiving information

How did you hear about us and a few words why you want to join EBB:

I heard about you through Kim Brown. I have been blessed in many ways and am a strong believer in education and sharing knowledge. I am looking for an avenue to share my skills and knowledge developed over the last 15 years of computer training/support/customer service.